ORDER OF ACCEPTANCE
All orders are subject to our acceptance and availability of product. It is our intent to deliver your order promptly. We will not be liable for damages due to delivery delays of any kind.
RETURNED GOODS POLICY
Material may not be returned without our prior authorization. We will give full credit for merchandise returned due to defects, subject to the terms of the manufacturer’s warranty. We will also issue full credit for errors by us provided your request is made within seven days of your receipt of the merchandise. Returns due to customer error or change in requirements may be subject to a 30% restocking charge; outbound freight not originally billed to the customer and return freight charges. We also reserve the right to refuse return authorization. We reserve the right to refuse unauthorized returns.
All sales are final after thirty (30) days.
All Knockout Athletics Global, LLC shipments are made FOB shipping point. In the event of loss or damage to a shipment, you must note any shortages or damages on the delivery receipt, and then request the delivering carrier to make an inspection. A claim must then be filed on the carrier without delay. Claims for concealed loss or damage must also be filed with the carrier immediately upon discovery. While we do not assume any responsibility for freight claims, we will provide reasonable assistance to help you bring about settlement with the transportation company.